Privacy Policy

Last updated: February 2024

Bramble Farm Bees (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Who We Are

Bramble Farm Bees is a family-run beekeeping business based in Maidstone, Kent, UK. Our website address is: https://www.bramblefarmbees.com

Contact: info@bramblefarmbees.com

Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number
Delivery address for orders
Payment information (processed securely via our payment provider)
Order history and preferences
Communications with us

How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries
Send marketing communications (only with your consent)
Improve our website and services
Comply with legal obligations

Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and for marketing purposes. You can control cookies through your browser settings.

Data Sharing

We do not sell your personal information. We may share your data with:

Delivery partners to fulfil your order
Payment processors to handle transactions
Service providers who assist our operations

Your Rights (GDPR)

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at info@bramblefarmbees.com

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: info@bramblefarmbees.com
Location: Maidstone, Kent, UK